SIEMPRE GRATITUD TOTE BAG
- Wash with cold water and inside out
- Delicate wash cycle
- Do not use bleach
- Wash separately the first time
- Wash with similar colors
- Tumble dry on low heat (avoid if possible)
- Iron inside out
- Do not iron the print
FREQUENTLY ASKED QUESTIONS
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At AGYBO, customer satisfaction is very important to us. Therefore, to exchange any product purchased on our website, please keep the following in mind:
- You have a period of thirty (30) calendar days from the delivery date to request an exchange.
- We only accept size exchanges.
- To be eligible for an exchange, products must be in optimal condition, clean, without any makeup, oils, creams, or similar residues, and with all tags and labels intact as delivered.
- For exchanges, the shipping cost must be covered by you. We do not accept products sent with cash on delivery.
- Exchanges must be made for products available at the time the exchange is carried out.
- Garments obtained through exchanges cannot be exchanged again.
- Products on promotion or discount are not eligible for exchange.
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Write to us via DM (@agybo) with your order number or the email you used to make your purchase, and your Instagram username. By joining our community, you will receive unique content, special discounts, early access and previews of future collections, giveaways, and much more <3.
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All orders are shipped from Bogotá.BOGOTÁ:
If you order before 3pm, you will receive your order the same day. For orders after 3pm, you will receive your order the next day. Cost: $10,000 COP
REST OF COLOMBIA: Delivery times for main cities are between 2-3 business days and for other cities between 3-5 business days. Cost $12,000 COP
INTERNATIONAL: Delivery time is up to 10 business days. Shipments are made through FedEX.
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Wash with cold water and inside out
Delicate wash cycle
Do not use bleach
Wash separately the first time
Wash with similar colors
Tumble dry on low heat (avoid if possible)
Iron inside out
Do not iron the print
